10.02.2025

​

Turn Enquiries Into Sales

​

powered by VIVAsales

Hi Reader,

Pick up with confidence.

Quick Win - Turn Enquiries into Sales

Listen up, darlings—client calls aren’t chit-chat, they’re a stage, and you must command it. When that phone rings, don’t just answer—own the conversation. Start strong, confidently introduce yourself, and set the tone with “I’m thrilled you reached out. Let’s make sure this is exactly what you need.”

Step 1—ask the right questions. “What’s your biggest challenge right now?” Let them talk. Clients love to be heard, and this is where you listen like a hawk.

Step two—mirror their needs back to them. Show them you understand, then position your offer as the answer with “What if you had a solution that did exactly that?”

Step three—close with certainty. “Let’s get this moving today.” No hesitation. No apologies.

Confidence sells. So, sit up straight, speak with purpose, and never beg for business. You are the business. Now go make that sale.

​

Tool of the Week - Otter.ai

​Otter.ai transcribes and analyses client calls in real time, helping you review conversations, refine your pitch, and identify key moments where you can improve. Perfect for creative entrepreneurs who want to turn more enquiries into sales with confidence.

Bonus Tip - The Power of the Follow-up

Never let a promising client call end without a clear next step. Within 24 hours, send a concise follow-up email summarising key points, reinforcing your value, and suggesting a specific action. Consistency builds trust—and trust closes deals.

​

Build up your sales confidence by using our Confident Client Call Script - available for free—download it here.

Coming up next week is how to turn inquiries into sales.
​
Have a great week,

​

Jason

​

​